Your Library Card

Get a Library Card LOGIN to your card's record • Create a PIN • Renew • Update your Email • view Your Reading History • Understand Loan periods, fines, fees • Download an audiobook • Reserve a Museum Pass • Access databases • Request books, music, & movies
 


How to get a Library Card

It's easy.  Please come to the Circulation Desk (or Children's Room for kids under 12) at the library.
Adults, 18 years+:  bring a picture ID and proof of your current address if address on ID is not correct
Teens, 16 years+:  bring a picture ID
Teens, 12-15:  no ID required (helpful if a parent or guardian is present with their ID or library card, but not required)
Children, up to 11:  bring a parent or guardian (with their ID or library card).
The first card is free to any Massachusetts resident. Replacement cards are $5.  Use your Northborough library card at almost all libraries in Central & Western Massachusetts!
If you have questions, Email us at Circulation@NorthboroughLibrary.org, or call us at 508-393-5025, x.6.


LOGIN to your card's record
To see:  Checked out items, Overdues, Requests, Fines owed, Your lists, History of checked out items, History of holds
 
Tips for using your library card:
  • Create a PIN: If you created a PIN by using the old catalog prior to May 29, 2012: the first time you LOGIN, your PIN is your last name in all capitals. You then have the option to create a new PIN under the "Account Preferences" -> "Personal Information" tabs. If you got a new card after May 29, your PIN is the last four digits of your phone number. Again, you will have the option to create a new PIN under the Account Preferences -> Personal Information tabs.
  • Forgot Your PIN? Please call the Circulation Desk at 508-393-5025, x.6 to have a library staff member reset your PIN.
     
  • Change Your PIN: Login as usual, then click the "Account Preferences" -> "Personal Information" tabs to change your PIN immediately.
     
  • Overdues & Fines: Northboro Library does not charge daily fines; we do charge a $1/item fee when items are 28 days late. If you request books from other libraries, you are subject to their fines.
     
  • Renewals: most items may be renewed (one time only). All items with an available renewal will be automatically renewed on their due date (as long as your card is in good standing and hasn't expired). You will receive an email notice letting you know about any renewals and the new due date(s) if you have an email address associated with your account. Items can still be renewed manually if you so choose.
  • Placing Requests (Holds): learn how to get items that are checked out or available at other libraries: books + movies + music + audiobooks + more!  (Please note that the network limits you to 20 Holds pending at one time).
  • Email: the library uses your email address only to send notices to alert you: when a requested item (Hold) has arrived, when an item will be due in 2 days, when an item has automatically been renewed, when an item is 2 or 4 weeks overdue, when your library card is due to be renewed.

    If you'd like to receive the library newsletter, we maintain a separate email list; please email
    clindquist@town.northborough.ma.us

    Changing your Email:
    Login, then click on "Update Email Info" under the "Account Preferences" -> "Personal Information" tabs.
  • Error Messages: When requesting an item, "See a librarian," usually means the library simply needs to update your information. Please call Circulation at 508-393-5025, x. 6 for help. 


Your Reading History

Your Reading History allows you to keep a list of items you've checked out (the library does not keep records of items you've returned). This list is confidential, and accessible only to you. Your Reading History will begin once you choose this feature.
Log in, click the "Account Preferences" -> "Search Preferences" tabs and check the box next to "Keep history of checked out items?"
You can discontinue Your Reading History any time by unchecking the box.

You can also keep track of what you have placed requests on by clicking the "Account Preferences" -> "Search Preferences" tabs and check the box next to "Keep history of holds?"
See What's Good to Read for other fun websites that allow you to create lists, including notes and other features.


Loan periods, fines, fees
You may borrow up to 50 items at one time. At Northboro Library, most items have a 3-week loan period, and may be renewed once for 3 more weeks.  Other items have a 7-day loan period, and maybe renewed once for 7 more days.  Exceptions:  you cannot renew if you are more than 3 weeks late or if the item is not renewable (series DVDs and certain new books).
 
 
Type of Material      Loan Period      Limit per Card  
   all items combined              50
   Books      3 weeks             --
   Audiobooks      3 weeks            20
   Music CDs      3 weeks            20
   Puzzles      3 weeks            --
   DVDs      7 days
     3 weeks for series 
           10
   Magazines      7 days             --
   Videogames      7 days             5
Northboro Library does not charge daily fines; we do charge a $1/item fee when items are 28 days late. If you request books from other libraries, you are subject to their loan periods and fines.
We do not refund money if you find a book you lost and paid for.

If you damage or lose an item, you must pay for a replacement.  Sometimes we allow you to buy a replacement copy at a store, but you need to have permission first.  Please contact Circulation, and we'll refer you to the correct staff member.


You cannot place Holds, check out materials, or use databases if your card is blocked.
 
Why your card may not work:
 
a) Your card is expired.  You can renew your card in person or by phone.  We will check that your address, phone, and email address are correct, and then your card will be renewed for another 2 years.
 
b)  You have a library item that is more than 28 days late.  You must return the item before you can use your card.  If visiting the library, please bring the item(s) to the Circulation Desk, and we will check it/them in immediately.
 
c) You owe $10 or more in late fees.  You must pay enough of the fees to take your balance below $10 before you can use your card.